A little about our background
Truckmaster Distributing began in 1982 as Halls Off Road, a retail store specializing in lifted suspension. In 1984 the owners of Halls Off Road created Trailmaster Suspension and began a National program, distributing the Trailmaster Brand. In 1991 the wholesale division of Halls was sold and the name changed to Truckmaster Distributing.
It was at this time, Truckmaster began to add other lines and became a full-fledged wholesale distributor of automotive aftermarket parts. At one time we warehoused and distributed over 130 different product lines. Everything from bug shields to winches.
In the spring of 1994 Truckmaster made a strategic decision to place our focus on suspension products. No more bug shields, no more tool boxes, we opted to become SUSPENSION EXPERTS.
On January 1, 2013, Truckmaster Distributing consolidated various entities including BDS Suspension, Zone Offroad Products, 4x4 Posi-Lok, and Truckmaster Distributing into one and now operates as Sport Truck USA, Inc. We also moved our operation to a new, much larger building at 491 W Garfield Avenue in Coldwater, Michigan, at that time.
Who we are today
Today this is our reputation. We Know Suspension. It is not unusual for jobbers and consumers nationwide to call us and ask for help in solving suspension problems. Often the product was not even purchased from us. People know, we will answer the phone within the first 3 rings, we know what we are talking about regardless of the suspension brand, and we will treat them with respect in solving the issues.
Our divisions include BDS Suspension, Zone Offroad Products, 4x4 Posi-Lok and JKS Manufacturing. We not only sell it, we design it. We install it. We test it. We write the instructions and we deal with the issues. We Know Suspension.
We understand the market. We understand channels of distribution. Whether it is a consumer or a retail store, we understand the need for everyone to buy it right.
Sport Truck USA, Inc. is here to provide products when needed, service when needed and expertise in suspension unmatched from any other distributor in the USA.
Sport Truck USA Policies and Procedures
Net, credit card, C.O.D. cash or C.O.D. company check accepted. Terms request of C.O.D. cash or credit card allow us to begin shipping immediately. Net and company check terms require three references and a credit check.
Orders received by 1pm EST will be shipped the same day, providing your account is in good credit standing. Any order placed between 1pm EST and 3pm EST is guaranteed to ship within 24 hours. Orders placed after 3pm EST will ship the following day. Orders shipping out of our West Coast location must be placed by 5pm EST to guarantee same day shipping. Orders totaling $750 or more (excluding tires) will be shipped free of charge within the 48 contiguous states. Any orders including tires must have a combined total of $1250 to qualify for free shipping. For shipping outside the continential United States or for upgraded delivery options, call your sales person for an exact shipping quote.
For most orders we ship UPS or common carrier depending on size and weight. Our common carriers of choice are R&L, Conway or Roadway. We have access to 37,133 delivery vehicles in all 48 contiguous states. We always ship to assure the fastest regular delivery available.
All merchandise returned for credit must have prior authorization. Returns WILL NOT BE ACCEPTED without a Return Goods Authorization (RGA) number. The RGA number must be written on the packing slip. DO NOT write the RGA number on the carton or merchandise. All returns must be shipped to us freight prepaid. Returns for restock can not exceed 4% of ANNUAL PURCHASES. If return requests are within 4% of annual purchases, you can return any stocking number within 30 days of invoice. After 30 days from date of invoice and within 4% of annual purchases, a 10% restocking charge will apply. Any part purchased more than one year from the return request date is not eligible for return regardless of the above parameters. Merchandise must be in resalable condition and in original packaging. Returns may be subject to a re-boxing charge. SPECIAL ORDERS ARE NOT RETURNABLE UNDER ANY CIRCUMSTANCES. No return on merchandise that has been discounted by the manufacturer. Return credits will be applied to your account balance or towards future purchases.